Privacy policy

Last updated: August 2026

Who we are

Erin's Elite Cleaning is a home cleaning business run by Erin in Adelaide's northern suburbs. When you get in touch, you are dealing with a sole trader, not a call centre.

• ABN: 60 794 007 142
• Based in: Munno Para West SA

This policy explains, in plain words, what happens to your information when you call or fill in the quote form on this website.

What we collect

When you use the quote form, we collect the details you give us:

• Your name
• Your phone number
• Your email address (if you choose to add it)
• Your suburb
• The type of clean you are after
• Anything you write in the message box

If you arrive from an online ad, the form also quietly records advertising click identifiers (gclid, gbraid, wbraid) and campaign tags (utm parameters) in hidden fields. These say which ad brought you here. They are not personal details about you.

Our website host also keeps standard server logs, such as your IP address and browser type, the same as almost every website does.

Why we collect it

1. To get back to you about your enquiry.
2. To quote and book the clean, and turn up prepared.
3. To see which advertising actually brings in work, so money is not wasted.

How long we keep it

We keep your details as long as we need them for your job and our own records. Anything that forms part of our tax records is kept for 5 years, as the ATO requires, then cleared out.

Your rights

Under the Australian Privacy Principles, you can:

• Ask what information we hold about you.
• Ask us to correct it if it is wrong, or delete it if we no longer need it.
• Make a complaint to the Office of the Australian Information Commissioner (OAIC) if you are not happy with how your information was handled.

Just ask and we will sort it out.

Cookies and tracking

There is no cookie banner because we do not run analytics cookies or tracking pixels beyond what is needed to measure a call or a form submission from an ad. We are not building a profile on you or following you around the web.

How to contact us

• Phone: 0426 843 938
• Email: erinselitecleaning95@gmail.com